Terms & Conditions
1. Acceptance of the Terms
By using our platform, you agree to be bound by these Terms & Conditions ("Agreement"). If you do not accept any part of the Agreement, please do not use our services.
2. Eligibility Requirements
To use our platform, you must:
We reserve the right to request additional documentation or identification from users.
3. Minimum Age Requirements
You must meet the minimum age requirements set by law for online gambling in your jurisdiction. We may ask for proof of age upon registration or at any time during use of our services.
4. Geographic Restrictions
Our platform is intended for users outside certain jurisdictions where online gambling is prohibited or restricted. If you are located within a blocked country, we reserve the right to restrict access to our services.
5. Account Registration Rules
When creating an account with us:
6. Identity Verification and KYC
To ensure the security of our services, we may require identity verification from users. This includes providing documentation such as a government-issued ID and proof of address.
7. Account Accuracy Obligations
You agree to keep your registration information up-to-date and accurate at all times. Failure to do so will be considered material breach of this Agreement.
8. Account Security Responsibilities
We may require users to update their password or take additional measures if we suspect a potential security risk.
9. Restricted Behaviour and Prohibited Activities
Our platform reserves the right to restrict access or suspend accounts that engage in activities such as:
Any of these actions will lead to a warning and may result in suspension or permanent closure.
10. Bonus and Promotion Rules
All bonuses, promotions, and rewards are subject to the following:
Bonus abuse prevention measures will be taken if we suspect a user is attempting to exploit our offers.
11. Wagering and Gameplay Conditions
To ensure fair gameplay, we reserve the right:
We aim to create an environment for enjoyable online gambling experiences.
12. Responsible Gambling Expectations
We are committed to creating a responsible and safe online environment.
13. Game Fairness and RNG Systems
All games on our platform use industry-standard random number generators (RNGs) to ensure fairness and randomness in gameplay outcomes. Independent audits confirm the integrity of these systems.
14. Technical Interruptions or Voided Gameplay
In the unlikely event of technical issues, we will make all reasonable efforts to restore service as quickly as possible. Any loss due to interrupted play will be compensated upon restoration.
15. Suspension or Closure of Accounts
We may suspend or close accounts that breach our Agreement. If this happens:
Permanent closure decisions are final.
16. Intellectual Property and Platform Ownership
Our platform is owned by Duck Duck Bingo Ltd. ("Platform Owner"). We own all intellectual property rights related to our software, systems, trademarks, logos, brand names, patents, copyrights, trade secrets, know-how, and proprietary information.
17. Limitation of Liability
Under no circumstances will we be liable for:
We aim to operate a fair platform; however, certain factors beyond our control may affect gameplay and outcomes.
18. Modification of Terms
These terms & conditions are subject to change without prior notice. We will inform users about any material changes through in-app notifications or updates.
19. Contact or Support Guidance
If you need assistance with your account, gaming queries, or issues not addressed by this Agreement:
We are committed to providing excellent player care and resolving any problems promptly.
20. Applicable Licensing or Regulatory Oversight
Our platform operates under the terms of a licence. We adhere strictly to all applicable laws, regulations, and standards as outlined in this Agreement.
